Post Offices 'in denial' over Horizon bugs, boss says

Published On Oct 9, 2024, 7:45 AM

Nick Read, the outgoing CEO of the Post Office, acknowledged that the company’s leadership was largely unaware of the severity of the IT issues related to the Horizon accounting system when he joined in 2019. He described the leadership as being 'part in denial, part in paralysis' over the ongoing crisis that resulted in the wrongful prosecution of hundreds of sub-postmasters. The inquiry he's participating in has already revealed serious flaws in the Horizon software, which led to a High Court ruling against the Post Office and a compensation payment that was insufficient due to high legal costs. As Mr. Read prepares to step down, he emphasizes the need for accountability and transparency in addressing the scandal's impact on those affected.