Energy bills: Plans for new tariffs with no standing charge
Published On Dec 11, 2024, 7:01 PM
Ofgem is proposing a major change to electricity and gas billing in the UK, allowing customers to choose between tariffs with and without standing charges. Standing charges have risen significantly over the past few years, and many customers, especially those with low energy usage, are unhappy with them. The changes aim to provide more control to consumers over their energy bills. Additionally, Ofgem plans to address the rising debt owed to energy suppliers by implementing a debt repayment plan. Critics warn that these changes could disproportionately impact vulnerable customers, who may struggle with the complexity of the new tariff options.
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Conversely, energy suppliers slow to adapt to regulatory changes or those that create confusing billing structures may face reputational damage and customer attrition. If the transition to new pricing structures is mishandled, companies might see an increase in customer complaints and a loss of trust. This could lead to a negative outlook for those firms failing to capitalize on the new developments.
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