Private parking rules review prompted by £2,000 five-minute fine
Published On Jan 12, 2025, 8:08 PM
Private parking firms in the UK are responding to public outcry over strict fines by pledging to revise their code of conduct to prevent motorists from being penalized if they take longer than five minutes to pay for parking. This comes after a case where a motorist faced over £1,900 in fines due to issues with finding reception to use a payment app. Changes are expected to be implemented by February 2025 with a comprehensive review following by April 2026. The move aims to protect genuine motorists and improve the reputation of the private parking sector.
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The private parking industry is under scrutiny, and companies may need to adapt to avoid litigation and improve customer satisfaction. This could lead to a potential drop in revenue from fines, but firms that proactively embrace the changes might improve their image and customer loyalty. Observers should consider moves by major players in the sector, like Excel Parking, which dropped cases unexpectedly, showing a potential shift in operations to mitigate backlash.
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