Barclays bank working to update balances after tech outage
Published On Feb 2, 2025, 12:08 AM
Barclays resolved a technical issue that disrupted transactions for customers, affecting their mobile and online banking services. Although delayed payments have been processed, some issues with account balances are still being worked on. Customers expressed frustration over service interruptions, especially as the outages coincided with paydays and tax deadlines. Barclays reassured that impacted customers would not incur costs from these disruptions and kept call centers operating longer over the weekend. Some customers reported lingering problems, and the bank is coordinating with HMRC regarding self-assessment payments.
Stock Forecasts
BCS
Negative
The resolution of the banking issues may improve customer trust in Barclays, but lingering problems and customer frustration could negatively impact its reputation in the short term. If customers feel adequately compensated and reassured, the long-term outlook might stabilize, but immediate sentiment is likely cautious.
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