Southwest Will Begin Charging for Checked Bags, Ending a Beloved Policy

Published On Mar 11, 2025, 8:47 AM

Southwest Airlines has announced it will begin charging fees for checked bags starting May 28, a significant change that eliminates a key feature that distinguished it from other airlines. Customers with high loyalty status will remain exempt from these fees, but most travelers will now need to pay for checked baggage. The decision stems from investor pressure as the company seeks to boost revenue amidst rising operational costs. Analysts predict this move could alter customer loyalty, potentially benefiting competitors like Delta Air Lines which have been adapting to market trends for premium services.

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With the introduction of checked baggage fees, Southwest Airlines risks losing its appeal to cost-sensitive travelers, potentially impacting its market share. However, if the move generates substantial additional revenue, it could stabilize the company's financial situation in the short term. Given the backlash from customers and industry commentators, the long-term implications could be negative for customer retention.

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