'I feel sick about signing that phone contract'

Published On Nov 17, 2024, 2:46 AM

An undercover investigation by the BBC has uncovered questionable sales practices by Hii Communications Ltd, indicating systemic mis-selling of phone contracts to small businesses. Twelve business owners reported being misled into signing contracts without clear information about lease agreements and excessive charges. This has prompted calls for stronger regulatory measures in the telecom industry. Hii Com maintains that they operate within contractual guidelines and claim their practices are proper, while impacted parties express feelings of betrayal and helplessness due to their contractual obligations.