Safe Hands: 'No money and no answers' two years after funeral firm's collapse

Published On Sep 23, 2024, 7:03 PM

The article discusses the financial turmoil faced by individuals who invested in pre-paid funeral plans through Safe Hands Plans Ltd, which collapsed in 2022 leaving around 46,000 customers without refunds. Many customers, including Margaret and David Fee, paid upfront for plans expecting their funds to be secure, only to lose their life savings when the company went into administration just before regulatory measures came into effect. A fraud investigation is ongoing, but customers have seen no return of funds. The situation has prompted calls for a public inquiry into the firm and its practices, emphasizing the need for consumer protection in the funeral planning industry.