Navient Reaches $120 Million Student Loan Settlement With Consumer Watchdog
Published On Sep 12, 2024, 10:54 AM
Navient has reached a $120 million settlement with federal regulators following allegations of misleading student loan borrowers and mishandling their payments. The settlement entails a permanent ban from servicing federal student loans, restitution of $100 million to affected borrowers, and a $20 million penalty. The Consumer Financial Protection Bureau accused Navient of steering borrowers towards forbearance instead of more advantageous repayment plans, resulting in higher costs for the borrowers.