Banks must refund fraud in five days but losses capped at £85,000
Published On Sep 25, 2024, 9:16 AM
Starting October 7, UK banks are mandated to refund victims of fraud up to £85,000 within five days. This initiative by the Payment Systems Regulator (PSR) aims to standardize customer compensation for authorized push payment fraud, which saw a 12% rise in cases to 232,429 in 2023, resulting in losses of about £459.7 million. The regulator will require banks to reimburse claims and, in turn, they can reclaim half of the compensation from the bank used by the fraudster. This is a significant regulatory change sought to enhance victim protection against scams.