How McDonald’s can learn from Chipotle, Wendy's handling of food-related illnesses at restaurants
Published On Oct 24, 2024, 2:54 PM
McDonald's is facing an E. coli outbreak linked to its Quarter Pounder hamburgers, with reports of 49 illnesses, 10 hospitalizations, and one death. While some analysts believe that McDonald's will recover from this incident due to its robust supply chain, others note that it is crucial for the company to learn from Chipotle and Wendy's, which have faced similar issues in the past. Chipotle revamped its food safety protocols after its 2015 outbreak, while Wendy's acted quickly to remove potentially contaminated ingredients during an E. coli outbreak. Both companies took proactive steps to enhance food safety and traceability in their supply chains, which McDonald's may need to adopt to mitigate risks and maintain consumer trust.