'I don't want to buy a £4 coffee just so I can use the loo'
Published On Jan 25, 2025, 7:38 PM
The article discusses the increasing trend among cafes and coffee shops in the UK to restrict toilet access to paying customers. While some chains, like Starbucks, have implemented strict policies, others, such as 200 Degrees, choose to allow everyone to use their facilities, believing it may benefit business overall. However, the underlying issue is the significant reduction in public toilets since 2010, with many local authorities closing these facilities to cut costs. The British Toilet Association reveals that the current number of toilets fails to meet the needs of the growing and aging population. There are calls for local authorities to restore public toilets and create more partnerships with businesses to alleviate the toilet shortage on High Streets.
Stock Forecasts
SBUX
Negative
The trend of restricting toilet access in coffee shops may negatively impact customer foot traffic, especially among those who may be put off from entering establishments where they feel unwelcome. Brands like Starbucks may face backlash from consumers prioritizing convenience and inclusiveness, potentially impacting their sales in the long term. Conversely, coffee shops that maintain an open-door policy for restrooms could see positive sentiment from the community, enhancing their customer base.
SBUX
Positive
As public awareness of the lack of facilities grows, companies that provide innovative solutions or are involved in the establishment of public conveniences may present investment opportunities. Companies engaging in social responsibility efforts around public amenity access might gain consumer favor.
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