Amazon Sued Over Slow Deliveries to Low-Income Areas

Published On Dec 4, 2024, 8:43 AM

The attorney general of the District of Columbia has filed a lawsuit against Amazon, alleging that the company deliberately provided slower delivery services to Prime members in lower-income neighborhoods. It claims that Amazon used third-party delivery services for these areas, resulting in longer delivery times compared to other neighborhoods served by Amazon's own drivers. Amazon has stated that the change was made for safety reasons and insists it communicated these delivery updates to the affected customers.

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The lawsuit could lead to increased regulatory scrutiny and potential penalties for Amazon, which may negatively impact its market reputation and customer trust. Additionally, if this lawsuit influences broader regulatory actions against Amazon's delivery practices or leads to a decline in Prime subscriptions, it may hurt revenue growth in the long term.

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