That Message From Your Doctor? It May Have Been Drafted by A.I.

Published On Sep 24, 2024, 10:08 AM

The article discusses the growing use of artificial intelligence (AI) in healthcare communication, particularly through the MyChart platform. As physicians are overwhelmed by patient messages, AI is being utilized to draft replies, often without patients realizing that these responses may be partially or fully generated by software. While this technology may streamline communication, experts express concerns about the potential for errors in vital medical advice and the implications for doctor-patient trust.

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The increasing incorporation of AI in healthcare tools like MyChart could lead to a trend toward healthcare technology companies that focus on AI solutions. This may make them attractive to investors. Companies with strong footholds in this sector may benefit from heightened demand for AI-driven efficiency in healthcare.

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