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2024-10-16


The Federal Trade Commission adopted a final rule Wednesday that will require businesses to make it easy for consumers to cancel unwanted subscriptions and memberships. The “click-to-cancel” rule will prohibit retailers and other businesses from misleading people about subscriptions and require them to obtain consumers’ consent before charging for memberships, auto-renewals and programs linked to free trial offers. The FTC said businesses must also disclose when free trials or other promotional offers will end and let customers end recurring subscriptions as easily as they started them.

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